Skip to content
Courses are free for attendees, however failure to attend once a place has been booked will incur a charge of £50 for half day course, £100 for full day course billed separately after the event. Cancellations must be received 48 hours prior to training session via email only to :
Loading Events

« All Events

  • This event has passed.

**CANCELLED** Effective Engagement with Families

15th June 2018 @ 9:30 am - 12:30 pm BST




The critical role played by practitioners in engaging and communicating with families has been highlighted in findings from serious case reviews and is at the heart of many Early Help strategies. Engaging families with high levels of need can be challenging though and the way we communicate with parents is often critical. This course aims to support practitioners to feel more confident in this task. It provides an opportunity to stand back from the detail of the work and reflect on how we engage in these relationships and what gets in the way of successful engagement.

Training Level: 3

Learning Outcomes:

By the end of the course the learners should be able to:

  • Describe what is meant by engagement and, therefore, what is meant by “effective engagement with families”
  • Describe the variety of ways in which families do not engage and co-operate and why families may exhibit difficulties in engaging
  • Recognise the barriers that working with difficult to engage families causes in keeping the child at the centre of the work
  • How to progress risk assessments whilst working to facilitate change and improve engagement
  • Develop the skills to manage and diffuse highly charged and difficult situations
  • Ensure that practitioners have a further insight into disguised compliance

Training Materials:

Slides, hand outs and case Studies.





15th June 2018
9:30 am - 12:30 pm BST


Jill Forrest


Newham Dockside E16 2QU
1000 Dockside Road E16 2QU United Kingdom + Google Map

Non-attendance Policy

Please note that there is a non-attendance policy currently in place. There will be a charge of £100.00 (£50.00 for half day courses) for non-attendance if cancellation does not occur 5 working days before the event or replaced by another representative from your agency. All charges recuperated will be directed back into the training budget. If you are employed outside of the London Borough of Newham, please provide the name and contact details for your finance team.

Back To Top