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Early Help

‘Making the journey through services seamless for families so that they receive the right help at the right time.”

What is Early Help?

Early help is the principle of providing the right support at the right time to tackle problems emerging for children, young people and their families. It is about providing effective help as soon as difficulties emerge, while they are still low level.

Early help may be needed at any point in a child or young person’s life and we seek to offer support quickly to reduce the impact of problems that may have already emerged. Families are best supported by those professionals who already work with them, who will be able to organise additional support with local partners as needed.

Early Help is about stepping in to avoid escalation of need so that  children, young people and families do not require specialist or statutory services unnecessarily. Early Help aims  that preventative services are provided at the right time to achieve better long-term outcomes for families.

Who are the Early Help Partnership Team?

The Early Help Partnership team is made up of coordinators and practitioners who advise and guide partners in their statutory responsibility of safeguarding and early help support to children, young people and families.

Schools will have an assigned Early Help Coordinator and an Early Help Practitioner who will be your main point of contact. We have recently welcomed Rosaline Frazer into the team as the single point of contact for Health colleagues. .

What support is available from the Early Help Partnership Team?

The Early Help Partnership team provides support and guidance to partners to:

  • Embed the Early Help Record as the single method to record, plan and review work with families in a single and multi-agency context
  • Strengthen their early help and safeguarding policy and practice
  • Complete statutory Section 11 audits
  • Understand designated safeguarding lead responsibilities through specialised single-agency training
  • Provide individual case direction and strategy for innovative ways of working with families
  • Remove barriers to learning and achievement
  • Network with other services to share best practice and information
  • Embed systems such as SafeGuard software to record Early Help and Safeguarding concerns.

In turn, we aim that these activities will:

  • Ensure that all practitioners have a shared vision and skills set, which puts the family at the centre of finding and developing solutions (for example through access to training and practitioners networks)
  • Support families to build resilience and help themselves, including supporting parents to access education and work
  • Get it right first time for more children, young people and families, through early identification, prevention and robust interventions at every level of need
  • Ensure seamless working across all agencies, disciplines and levels of need, through our approach to Integrated Neighbourhood Working, so that we improve the journeys of children and families through services in the borough.


 I am a parent. How can I access ‘Early Help’? 

 You could have a conversation with a professional who knows your family already about any concerns or needs. This could be someone at your child’s school such as their teacher, a health visitor or school nurse, staff at your local children’s centre or any other services that you regularly use.

Alternatively, you can contact the Early Help Partnership Team to find out more information

I am a professional. Can I refer cases to the Early Help Partnership team?

 No, the Early Help Partnership do not have a case holding function. However we offer support in:

  • Completing checks on families to inform if the child is known to Children Social Care and if they are receiving intervention via Families First or a Social Worker
  • Support with quality assuring completed Early Help Records
  • Support with facilitating Team around the School (TAS) and Team around the Family (TAF) meetings
  • Offering support, advice and guidance on cases
  • Providing professional development with various training opportunities
  • Offering opportunities for professionals to network to share best practice and information
  • Weekly Early Help Bitesize newsletters with updated information of what is happening within the community
  • Newham Connect page dedicated to Early Help and a bank of resources including a Directory of services for local organisations who can support you. This is updated according to new information.

Early Help Partnership Team Contact Details:

For further information please visit: Newham  Connect Website

Early Help Service Manager: or 07976 947 259  / 020 3373 9952

Early Help Co-ordinators:

East Locality: or 0203 373 0673

Central Locality: or 0203 373 4672

West Locality: This post is currently vacant, for any enquiries please contact the West Practitioner or alternatively, the Early Help Service Manager

South Locality: or 0203 373 7031

Early Help Practitioners:

East Locality: or 0203 373 1225

Central Locality: or 0203 373 1037

West Locality: or 0203 373 2410

South Locality: or 0203 373 1037

Early Help Project Manager: or 0203 373 7746

Early Help Programme Officer: or 0203 373 2934

Health Coordinator for Early Help or 07951 235 847

Links to downloadable documents

Newham’s Pathways to Help and Support 2017

Early Help Directory 2017

Newham’s early Help Strategy 2016-2018

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